How do I remove a user from an event?

Sometimes you need to remove a participant from your event — whether they joined by mistake, violated event rules, or simply need to be taken off the roster. Thrillify allows event admins to remove users directly from the Backstage Dashboard.

TIP

Only Event admins can remove users from an event.

1. Open the Participants tab

From the Backstage Dashboard, navigate to the event and click the Participants tab to see the list of all users in the event.

2. Select Remove

Find the user you want to remove. Click the ••• menu on the right side of their row, then select Remove.

3. Confirm the removal

A confirmation dialog will appear. To proceed, type REMOVE into the text field and click Confirm.

CAUTION

This action cannot be undone. Make sure you want to permanently remove this user before confirming.

What happens when a user is removed?

Removing a user from an event is permanent. Here’s exactly what takes place:

  • Challenge submissions are deleted — All of the user’s submissions are removed, including any photos, videos, and other uploaded files.
  • Points are removed — Any points the user earned are deducted from their team’s score. The leaderboard updates automatically.
  • Comments and reactions are removed — All comments and reactions the user posted in the event feed are deleted.
  • Notifications are cleared — Any notifications associated with the user in this event are removed.
  • Team membership is updated — If the user was on a team, the team’s player count is reduced. If the user was on a solo team, that team is also deleted.
  • The user’s display name is cleared — The user’s name will appear as “<deleted>” in any remaining records.

The user will no longer appear in the participants list. They won’t be able to view or submit any content in the event and will eventually be dropped back to the log in screen.

They will be unable to join the event again using the same account.

Notes

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